We are a domiciliary care service in Surrey. We provide regulated services to keep people safe in their own homes, promoting independence, dignity and respect and allowing them to stay close to the people they love the most.
our mission
Our mission is what drives us to provide compassionate, personalized care that enhances the quality of life for those in need, allowing them to live with dignity in their own homes.
- To support people to remain independent in their homes.
- To care for our service users in an integrated way.
- To ensure that people have their own choices, views, preferences and feelings respected.
- To value and involve people as well as their carers and family members.
- To ensure that care is consistent and reliable.
- To review and update care plans constantly to reflect changes in needs.
- To be caring and compassionate in our approach to care.
- To communicate effectively with our service users.
- To build a relationship with every service user individually.
our values
From our values-based recruitment to our daily activities, we ensure our values are a part of who we are and what we do.
- We care for our service users with compassion and kindness.
- We are passionate about what we do.
- We are willing to adapt to customers’ individualities
- We welcome new ideas
- We treat people with kindness
- We foster privacy and dignity
- We are accountable for our actions and we learn from our mistakes
- We are open and honest
- We recognise individuality
- Treat people fairly
- Deliver high-quality care
our commitment to you
We are committed to providing care that is tailored to your needs. Cedar Oak Healthcare Services will:
- Treat all people supported by us and all people who work with us with respect.
- Offer skilled care to enable people supported by us to achieve their optimum state of health and well-being.
- Recognise the individual uniqueness of Service Users, families and staff, and treat them with dignity and respect.
- Respect individual requirements for privacy and treat all information relating to individuals in a confidential manner.
- Recognise the individual need for personal fulfilment and offer a care plan to satisfy the needs of each Service User.
- Supporting staff through training and supervision to enable them to provide high-quality care.
- Improve systems and processes using feedback from the people who use the service to improve the quality of care.
- Support individual choice and personal decision-making as the right of all Service Users.
- Respect and encourage the right of independence of all Service Users.
Find out more about the healthcare services we offer
For more information please give us a call on 01737 735052
or email info@cedaroakhealthcare.org.uk
