Why choose us?

• We offer round-the-clock support and we can respond at short notice.
• We are just a phone call away and are available 24 hours a day, seven days a week and 365 days a year.
• Our service users’ well-being is always our top priority.
• We understand that our staff are precious and we remunerate them fairly.
• We plan for unforeseen circumstances to ensure that your care is secure.
• We provide you with the most experienced staff whose skills will match your needs.
• We carry out a very robust recruitment process to ensure your safety.
• We continuously enhance the skills of our staff to meet your changing needs.
• Our team of experienced staff take time to understand your life history, likes, dislikes and preferences to enable them to provide the highest quality care possible tailored to meet your needs.
• We have great passion and enthusiasm in delivering you with quality care that will give you maximum satisfaction.
• We aim to maintain a high level of staff retention to enable continuity of care.
• We treat individuals differently and care plans are tailored towards individual unique needs.
• We support you to continue doing the things you enjoy while feeling safe and secure enjoying the independence and comfort of your living room.

• If a client is not satisfied with a particular member of staff, with just a phone call we custom match another staff to the client at any time.
• We take your feedback as constructive to help us improve our services.

• We stay in contact with the people who support you and those that matters to you, families, friends and other health professionals.
• Keeping accurate records which you and those that are close to you can access easily.

Find out more about the healthcare services we offer

For more information please give us a call on 01737 735052
or email info@cedaroakhealthcare.org.uk